Help Center
Getting Started
12
Getting Started
12
What do I need to know before I start playing?
Do I need any app to start using Sora Stream?
Which devices can I use Sora Stream with?
Can I play without an Internet connection?
Which kind of Internet connection do I need?
See all 12 articles
Using the platform
5
Using the platform
5
Where can I find my game history or my favourite games?
What type of games are available on Sora Stream?
Do you inform your users about the new games available?
Inactivity message
? and € characters when creating in-game passwords (Android)
Membership
7
Membership
7
Will I receive a membership confirmation e-mail?
May I have more than one account?
How many accounts do I get as a member?
Which information does Sora Stream gather about its users?
What happens with my personal data after I cancel my subscription?
See all 7 articles
Billing
2
Billing
2
Which payment methods are available?
How do I cancel or modify my membership?
Technical issues
16
Technical issues
16
My promotional code is not working. What should I do?
I don't remember my password/user name. How can I recover/reset it?
How do I update Sora Stream?
What happens if my connection is lost? Can I keep playing after I recover it?
Sora Stream is running slow. What should I do?
See all 16 articles
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