Membership
You will receive a membership confirmation e-mail. If you don’t receive it automatically, please check your Spam-Emails folder. In case you can't find it there, please contact our support team. read more...
Each account is associated to a single user and a specific e-mail address. However, you can access your account from different devices (PC, TV, app, mobile phone). Please remember that you won't be able to play with multiple devices at the sa... read more...
Sora Stream accounts are associated to a specific e-mail address, and are designed to be used by the e-mail address owner exclusively. Nonetheless, you can access this account from any number of devices, but only one device at a time can be used ... read more...
In our data policy you can check which kind of data we collect about you, when we do it and for which reason. Sora Stream collects personal data only for the time necessary to provide you our services and for other essential purposes, such as mai... read more...
We keep your personal data only for a certain time to provide you access to Sora Stream Cloud Gaming or for other general purposes. You can request your account deletion here. However, we might keep your personal data for a certain period of ... read more...
Please go to your profile to modify your account details, including your password and credit card information. In order to avoid typing issues that may hamper future accesses to the service, we advise you to modify account information from y... read more...
In order to upgrade your subscription plan, remember that you will have to do so from the same device you signed up on. 1. Go to “Subscription” and click on “Change Subscription Plan”. 2. Select the plan you want to switch to. Don't... read more...