Technical issues
Sora Stream has encountered a problem while trying to connect to the game server. Please check that your Internet connection is working properly and try it again. If the problem persists, and you have the latest version of our application install... read more...
Our catalogue is regularly updated and some games might be temporarily under maintenance or replaced by new ones/updated versions. read more...
We have detected a technical issue linked to certain keyboard apps on Samsung and Huawei phones. Are you using either of these? Unfortunately, it's not possible to use these keyboards to type on our app. We do apologize for the inconvenience.... read more...
The vast majority of modern computers include a firewall that is already configured. This software prevents unwanted connections from sending unwanted information to (or from) your computer. As the Sora Stream app requires to continously receive ... read more...
Although the speed tests indicate that our connection has more than 20 Mbps, there may be other factors that affect the quality of our connection and, therefore, worsen it, such as the poor quality of the router or the configuration applied by th... read more...
The following window will appear when trying to subscribe from a device or Google Play Store account from which you already have an account with an active subscription. We recommend that, if you want to create a new account, you create it from an... read more...